Support
Buyers of our themes get support directly from the developer.
What support covers
- Theme setup and configuring sections and settings
- Fixing any defect in the theme itself
- Guidance on the best way to use the customization options
- Theme updates and release notes
What it does not cover
- Custom code changes beyond the theme options
- Issues with the Salla platform itself or third-party apps
- Creating store content or product photography
Response time
We reply within one business day, Sunday to Thursday, Saudi time.